Customized Training & Professional Development
Madisonville Community College Workforce Solutions offers customized training programs for business and industry, focused on today’s most in-demand skills. Whether you're preparing new supervisors, enhancing customer service, or upskilling your entire workforce, we tailor every program to your unique needs.
Training can be delivered on-site at your business, at the college, or virtually, led by one of our expert Workforce Solutions Facilitators. Each facilitator works directly with your company to:
- Assess training needs
- Design a customized solution
- Coordinate schedules and delivery
- Assist with paperwork for training grants or funding opportunities
If specialized training is needed beyond our local resources, we will collaborate with other KCTCS community colleges and qualified adjunct faculty across the state to bring the right expertise to your team. Some training programs may also offer the opportunity for college credit.
Our Most Popular Training Areas:
- Canva
- TEAMS
- SharePoint
- OneDrive
- Microsoft Office & workplace technology
Our dynamic customer service program—based on proven models like Disney’s approach—helps your team:
- Master professional communication
- Deliver consistent, high-quality service
- Resolve complaints with confidence
- Build loyalty through customer-focused experiences
These courses are ideal for frontline workers, supervisors, and managers who need a solid understanding of workplace health and safety regulations.
OSHA 10-Hour Training
- Designed for entry-level workers
- Covers basic safety and health hazards in the workplace
- Ideal for orientation or new hire onboarding
- Participants receive an OSHA 10-Hour completion card upon successful course completion
OSHA 30-Hour Training
- Designed for supervisors or workers with safety responsibilities
- Offers a deeper dive into OSHA standards and compliance
- Includes in-depth discussions on hazard recognition, prevention, and reporting
- Participants receive an OSHA 30-Hour completion card upon successful course completion
- Time management & organization
- Effective workplace communication
- Team dynamics & collaboration
- Workplace ethics & accountability
- Change management & adaptability
- Conflict management & de-escalation
- Business writing & professional email etiquette
Ideal for new or emerging leaders, these sessions focus on:
- Transitioning from peer to supervisor
- Communication and conflict resolution
- Delegation and decision-making
- Leading high-performing teams
- Emotional intelligence in leadership
- CNC/Machine Tool
- Industrial Maintenance
- Industry-specific regulatory compliance
- Machine Tool
- PLC’s
- Pneumatics & Hydraulics
- Robotics
- Welding
Why Choose MCC Workforce Solutions?
- Customized programs aligned with your business culture and objectives
- On-site, on-campus, or virtual delivery to meet your scheduling needs
- Access to state and grant funding to reduce your training costs
- Experienced facilitators and statewide collaboration for specialized expertise
- College credit options available for select training courses
