Students have the right to grieve and/or complain. If they believe that they have been dealt with unfairly, they have the right to express this. They are requested to notify the program director in writing within ten school days of any allegations or complaints.
Program Director Contact Information: Tonia Gibson M.S., R.T.(R) Madisonville Community College – Health Campus 750 North Laffoon Street Madisonville, KY 42431 Phone: 270 824 1749 e-mail: tonia.gibson@kctcs.edu
The program director will investigate the complaint and will answer the complainant within five school days. (Days can be changed by agreement of both parties).
If the complainant is not satisfied with the response, they should notify the Allied Health Division Chair within five school days of the program director’s response. He/She will investigate and respond to the complainant within ten school days. (Days can be changed by agreement of both parties).
Allied Health Division Chair Contact Information: Karol Conrad Madisonville Community College – Health Campus 750 North Laffoon Street Madisonville, KY 42431 Phone: 270 824 1741 e-mail: karol.conrad@kctcs.edu
If the complainant is not satisfied with the response from the Allied Health Division Chair, they should notify the Academic Dean within five school days. The Academic Dean will investigate and respond to the complainant within ten school days. (Days can be changed by agreement of both parties). The Academic Dean’s decision is final.
Academic Dean Contact Information: Dr. Deborah Cox Madisonville Community College – North Campus 2000 College Drive Madisonville, KY 42431 Phone: 270 824 8609 e-mail: deborah.cox@kctcs.edu
If the complainant is not satisfied with this response and the complaint or grievance alleges that eh program is not in compliance with JRCERT Standards, they may notify the accrediting agency at:
JRCERT 20 N. Wacker Drive, Suite 2850 Chicago, IL 60606-2901 Phone: 312704-5300 Website: http://www.jrcert.org